May 16th – Just Travel Home. Analysis.

Ethical Issues:    The working conditions in China are definitely a lot better than I expected, as are the ways companies treat the environment. Though, I do imagine that the U.S. has quite a few more environmental regulations, and that wages are much lower in China. According to many of the companies we visit, however, the minimum wage is rising, and more environmental laws are being put in place, such as factories not being allowed to be build in cities. As far as worker treatment based on diversity, I did not see enough diversity to properly answer that, but from what I have gleaned, all workers are treated equally in China, regardless of their race or religion, they just are treated worse than in countries like the U.S. For instance, some factories seemed quite dirty, a standard that would result in heavy fines in the U.S. On the other hand, Huawei’s campus was extremely clean so I suppose it varies by company. Because of this however, it makes manufacturing much cheaper in China, making China the production plant of the world and allowing companies to produce products very cheap in China and then sell them at high markup in the U.S. or in places such as Europe or Japan.

Educational Breadth:    To be a professional in China requires the same amount of education as it would require in the U.S., but some cultural learning is definitely important. And when I say cultural learning I mean more than just the language. There are significant differences in the way business is conducted in China compared to business in the U.S. These differences will become increasingly important as China grows more and more especially for business majors like me. As I have to do more work interacting with Chinese companies I will have to be aware of these practices. I am already taking Mandarin so I believe that is a step in the right direction but I believe the only real way to learn about these cultural differences is to spend significant time working for a Chinese company in China. I think this also applies the other way around as well. As Chinese professionals must engage more and more in the American market they must also learn the differences between their way of doing business and ours. I learned on our final day there that when doing business in China, emotional relationships are very important. Interacting with a business partner usually means sitting down and having a meal and tea with them, as well as drinking significant amounts of alcohol, very different than sitting in a U.S. conference room.

Continuing Education:    This was very obvious from the start, it is crucial in the business world to always continue learning everyday. And many professionals would say that only about half of their learning came from school, the rest came from actually doing the job and encountering problems while working. They always had to continue learning things year by year, and not in an educational setting. They would add to their learning just by doing, by solving problems and see what worked and what didn’t and then apply that knowledge to the next problem, somewhat like a variable heuristic. Life-long learning is essential in any professional field (although, I can say it is probably more crucial in some than others). Nonetheless, adding to your knowledge of technologies, processes, cultural interactions, and business practices must be an ongoing thing to be competitive in today’s market. Not just to keep a company running, but also to keep your job, and further your career. As far as technology goes, the representatives from companies say they are constantly learning and implementing more new technology as it becomes readily available, especially as wages increase and the need for automation becomes more necessary. For instance, TE Connectivity was an almost completely automated plant, and the managers had to learn how to use that technology.

Social and Professional Life Interactions:    I have to say, I did now know much about that social issues or the political issues of China, and even though I knew something about the business issues there, my knowledge was extremely subpar. As a said above, conducting business in China and having a professional career involves a lot of social interaction. Things like being friends with your boss or the other professional you’re about to make a deal with. And along with this comes taking them out to dinner or having them over for dinner, or even things like going out drinking. I am seriously lacking in knowledge of the global interplay within the business world, but I would say that knowledge of this information is an important part of conduction global business, not just in your specific field but as a big-picture analysis. For example, a stock broker should definitely be looking at the Chinese stock market but he or she should also be looking at other economic factors there, especially because China plays a crucial role in the U.S. economy as well as the world’s. For someone like me, a finance major but more towards a company’s analyst, not a stock market player would have to look at our companies options in China, not only as a source of manufacturing but also as a growing market to sell to.

Multi-disciplinary Teams:    I had firsthand experience with this before the program and during it. As we were making our final presentation more and more important details came to light. It is important to understand not just your discipline on the team but also have a good understanding of the other disciplines. Yes I am a finance major but I should also try to familiarize myself with the engineering principles involved in the project we are working on. This kind of understanding also helps in interacting with the team, things like assigning roles and performing your own role without constantly asking the other discipline for help in organizing thing that you wouldn’t understand. This type of learning would also prevent misunderstandings in communication between team members of difference disciplines. Our team had minimal problems such as this because we were just creating a concept of the company, but if we were to actually start this company (which we kind of want to do) we would face a whole slew of problems that we would need this kind of learning to have a dual-disciplinary solution to. The biggest challenge we faced was in the ways in which people work, some like working in the group while others would rather get their assignment and just finish it on their own, both approaches have their advantages and disadvantages. Those working in the group mustn’t get bogged down in discussing or analyzing the project and need to do their work, but the person working alone might face problems that the other discipline could solve or miss problems that people could help see.

May 15th – Day 13.

Today was our last day. To start it off we had a lecture from one of the most interesting guys I met, though he did throw a lot of information our way, it was certainly useful especially for interacting in the Chinese business world, where I plan to work. After that lecture we had some time so I just got lunch with Katie and tried to sleep. Though after that we went to Victoria Peak, where apparently some of the most expensive real estate in Hong Kong is, but the top was beautiful. Up there was located a big shopping area that overlooked all of Hong Kong. I could decide which was cooler, walking around the pretty shopping mall or taking pictures of the whole city. After that visit we had our closing dinner, which was on the 24th floor of a hotel in this beautiful restaurant that also overlooked some of Hong Kong, mostly the central business district. During the dinner, we had to give presentations on a company that we could potentially start based on our experiences in China. My group came up with the idea for a smartphone app for taxi-drivers and for the riders that connect as soon as you enter a taxi. The point of the app is to avoid the language barrier and miscommunications for the destination. It also shows the rider the best route to take and whether or not the driver is trying to rip them off or not. This would be especially useful in China because of the dialects but also for traveling businesspeople, not just in China but when going to any country that speaks a different language.

May 14th – Day 12.

First on the list today was to visit Modern Terminals. This is a company that manages some of the port space in the harbor of Hong Kong. They are only the second largest container terminal in that port but they still move astounding amounts of containers on ships and off of them using enormous cranes. While there, we got to go up to one of the control towers to overlook the entire shipping yard, man is it large. According the representative from Modern Terminals, they can unload a truck deliver in under 54 minutes, but it takes hours to unload an entire ship, and hours to load outgoing containers back onto it. After that visit, we had lunch on our own, and we were dropped off at a mall, the food was pretty cheap and pretty tasty. After that little escapade we went to the next company visit: Hong Kong Science and Technology Park. Similar to China Telecom, HKSTP acts as a sort of venture capitalist who will invest in your startup if you have a good idea. While there we got to see the office space, which might I add is quite nice, I wouldn’t mind working there. Also, we got two presentations from people who are part of a startup company. The second was about an online school that brings students who want to learn language together with native speakers of that language. The first one seemed a lot cooler though. These people are making a coffee machine that is controlled by an app on your phone and that can be adjusted for everything to make the perfect cup of coffee for you. Things like milk temperature and grind size can be adjusted with clicks on your phone. They even have a network of people who share their coffee recipes and a store to order beans, all from their app. Really cool, right? Although, it’s a price pricey starting at $800 (US).

May 13th – Day 11.

This morning we had to travel to Hong Kong, which meant moving through 2 portal checkpoints similar to customs when entering a country. Even though Hong Kong is owned by China is is very different there. The people speak Cantonese instead of Mandarin (rendering my teachings useless), but on the plus side of things Google and Twitter are no longer blocked in Hong Kong. Finally, we got to the hotel, and I have to say it was astounding. The rooms were small but beautiful, even the showers were like standing out in the rain. Then the group went to Lantau Island, where an ancient Buddhist temple is located, and along with it, the biggest Buddha in the world. I can’t remember clearly but I believe our tour guide said that the Big Buddha is made from 10,000 tons of copper. It is so large you can go inside of it. We had to take gondolas up the mountain, it was that or trek the trail, which made the Great Wall hike look like an escalator. While walking around the village, after seeing the Big Buddha, I saw these giant incense sticks that must have been 4 feet long. I would have bough them but getting them home might have been a problem. Walking around the village was fun though. After Lantau Island, we took a cruise around Victoria Harbor that included a Light-and-Music show. The buildings around the harbor would light in in synch with the music playing on the boat. To be honest, I wasn’t too impressed but it was pretty.

May 12th – Day 10.

The company visit today was probably the coolest company I’ve ever seen, not just on this trip but in my whole life. We went to Huawei. They own an entire campus of buildings. It was clean and the center we visited was beautiful. I’m sure it’s extra nice for visitors but it amazed me nonetheless. After some short introductions we sat in this beautiful indoor are that I could only describe to you as Tiki-huts. There were plants and even a little river and waterfall. We were served fancy coffee and little cakes. I know all of this is meaningless to the effectiveness of the company but it impressed me that a company would go through such trouble for just college students. After that lovely tea-time, we went to see the technologies that Huawei was working on. They were innovating new virtual conference rooms, virtual driving training and phones that were as good as Samsung at half the cost. Honestly, I might have bought a Huawei phone right there and then, that’s how impressed by their technology I was. I learned there that unlike American phones, in China it is very common for smart phones to have two or even three slots for SIM cards, enabling the phone to be served through multiple carriers. I guess stuff like that would piss AT&T off too much if it was in the U.S. The newer Huawei models are sold in the U.S. yet but according to a representative from the company, Huawei is planning to market in the U.S. within the next few years. After Huawei we just had lunch and went back to the hotel.

May 11th – Day 9.

Today was an early day. After a short (delicious) breakfast and quite a long bus ride (for most of which I probably ended up sleeping on Katie or vice versa) the group went to a company called ASA Group. ASA Group is another manufacturing company, somewhat similar to TE Connectivity, although this company is a little newer; it has only been operating for 18 years so I’m older than it. ASA group produces storage devices and the readers that go along with them. This means that they make anything from DVDs to small chips that go into cellphones. Additionally, they manufacture DVD readers and circuits that read microchips. We toured the factory and it had a similar assembly line fashion with people sitting along a moving belt, though it was quite empty. Our representative from the company said all the workers were at lunch but even the lines looked lacking parts or tools or equipment. After the company visit we went through a lecture that is called a “case study.” Here we discussed about how products are produced and introduced in the China market, especially in relation to how this process differs from processes in the U.S. and other countries. The hotel that the lecture was held at was amazingly beautiful, it made me sad to leave. It started raining as we left, the worst day of the trip for that night the whole group went out to Karaoke. They take their Karaoke seriously in China; our group got a private room, and needless to say it was a blast.

May 10th – Day 8.

Oh crap! Me and John both woke up a little late this morning. Dr. Gao was pounding on our doors to get up and only the lord knows how we packed and were out that quickly. Thankfully, we still left on time and made our flight. It was a short flight so not too bad. We must have moved significant distance south because Shenzhen was extremely humid. I must have lost a few pounds in water weight just walking to the bus. Trey left his passport on the bus so we were waiting for him while dying of heat stroke. According to the bus’s thermometer, the outside temperature was just over 112 degrees fahrenheit. As we moved into the city though that had more vegetation than I thought, it cooled down significantly. After the flight it was just a tour day so we went to a museum with ancient Chinese artifacts and stuffed animals from various parts of Asia. Following that, we went to a beachfront park. It was extremely beautiful and I would love to have a picnic there or something, but we only had about an hour there so me and Katie just walked around until it was time to go. At that park I was also dissuaded from getting a tattoo in China, after being informed by Ivy that tattoo parlors are not regulated at all by the Chinese government and most can be pretty shady anyway. I was tired from getting up early and from being hungover that morning so I went to the hotel to rest after.

May 9th – Day 7.

Today was quite a short one (not that I’m complaining). We just traveled around Shanghai, seeing the various tourist sites and beautiful parts of the city. First we went to the Wax and History Museum that was located inside the TV tower, and I know people will tell you that those wax sculptures seem really life-like. Well they are absolutely right because they look extremely real. The paintings and models of various housing styles were also beautiful. The group then went to visit the Bund. The Bund is the curve in the river that goes through Shanghai. Technically we were across from the bund and looking towards it, but from there we had the best view. But, my favorite place we went by far was the Tianzi Fang. Let me explain what that is as best as I can. The Tianzi Fang is a little neighborhood of very small streets all lined with stores, small shops, and tiny restaurants. I could spend days walking around looking at all the cool stuff there. I bought ice cream over cherry juice there, it was in a mason jar that lit up (which totally wasn’t my sole reason for buying it). We had lunch as a group but immediately after that, we had free time. Me and few people went to a bar and had a little too much to drink, don’t worry we all made it back to the hotel it one piece though, safe and with all of our belongings, we only lost a few braincells.

May 8th – Day 6.

Today we visited not one but two companies. The first one was called China Telecom. You can think of it like the Chinese version of AT&T. They provide infrastructure and service for cellphones. BUT, it additional to that, China Telecom also acts as a venture capitalist. They provide loans and even office space to startup companies. In order to be funded by China Telecom, you need to present to them your idea and if they think it is worth pursuing they will provide you with time and a certain amount of money and after that time is up they want to see your progress and whether they want to continue funding you or not. They finance approximately 30 startups every year, and usually after a year the startup (if it hasn’t fizzled) is capable of surviving on its own.  Following China Telecom, our group went to see a company called TE Connectivity, we were in their manufacturing plant, the original one as it were. TE Connectivity makes parts for electronics. The part that I got to see being manufactured was the socket for a sim card in cell phones. Even though we think that labor is very cheap in China, it is growing more and more expensive forcing companies like TE Connectivity to automate more and more of their manufacturing process. With their full automation at that plant, they crank out over 500,000 of the sim card sockets a day. In total they have 17 manufacturing plants, so imagine their capacity.

May 7th – Day 5.

Phicomm was our company of choice for the day. They are a big technology company, making things from cellphones and tablets, to routers, to integrated networks even for cities. According to the representative there, the demand for smartphones is growing extremely fast, and the biggest markets that companies like Phicomm are trying to appeal to are in Southern Asian, places like China, South Korea, and Indonesia. This huge demand and open market would explain the success and growth in Phicomm. The company is only 6 years old but their growth rate (in terms of sales revenue) is already over 200% annually. To see their cellphone factory we had to wear special suits that covered our clothes and covers for our shoes. I guess they’re protective of their technology because no pictures were allowed inside the factory. It consisted of mainly assembly-line-like rows where workers would set along a conveyer and each would have a specific task to add to the phone coming down the line. After all of our duties today, a few of us went out attempting to find some bar. We took the metro, which is actually quite efficient and really cheap in China. We ended up on some street that I can only call “Foreign-town.” For example, American cities occasionally have a China town; well Shanghai had a “Foreign-town” which consisted of foreign restaurants. We ended up eating at a Japanese restaurant, on where you would take your shoes off and the table was only about a foot off the ground.